Cloud 9 Vapes

Very knowledgeable! I don't know anything about vapes, but I stopped by to purchase a gift for my son. Cameron helped me pick out the prefect gift. I will definitely recommend Cloud 9!

I’m going to give the people that work here a 10 and the purchasing agent a 1 so it’s still a 5 Star review. I originally came here not knowing a thing about vaping, but explained my situation which was I wanted to desperately quit smoking cigarettes. The person behind the counter hooked me up with a Geek Vape and I quit smoking thank God! I worked my way from a high MG all the way down to 3mg and 0mg of nicotine. That’s the good part. My criticism is they are always out of the coils or pods. When they do have them I don’t want to be “that guy” that buys them all up where the rest of their customers are SOL so I usually only buy 2-3 boxes. I travel a lot with my job so I kind of need them to be stocked up. If you are going to be the purchasing agent then purchase something simple like this. It’s not a big investment to have plenty of these things on hand. I don’t want to drive to Mobile looking for these things. Often purchasing agents base their orders off weekly sales. What the data does not reflect is “missed” sales. My solution was to go online and buy direct from GeekVape. If you buy in volume it runs about the same price. I’ll still do business with this store, but if I can get everything I need online I’m open to just doing business that way and use the store as a backup for my coils and juice. I really do like the people that work here. Very knowledgeable and friendly, but it does me no good if you don’t keep product on the shelf.

Not my usual spot but it is now!!! Unbelievably friendly and helpful ... great prices on all of your vape necessities. Otter ( hope i got this right) was spot on with everything from casual conversation ... being informed ... helpful ... and top-notch when it comes to customer service! Thanks, guys ... I'll certainly be back and will happily send anyone interested your way. Great experience all the way around!!!!!

Had a really bad experience with the customer service rep. They were upset that i didnt know what i wanted when i walked in the store and then seemed annoyed when asking question/ felt very unwlecomed. With all the vape shops in the area there is no reason to come here.

I went in with an associates degree in vaping, come out with a master's. These guys were extremely helpful. They broke it down step by step. Cleaned my rig, filled me up on the house and showed me how to use it. They didn't knock on the new guy at all. We laughed and had a good time. Great guys, the big black guy with dreads was not rude at all like a previous review had stated. Really nice atmosphere. Professional looking shop. Great experience. However, they did not have a coil for my pretty basic rig but assured me it would be in before the week was over. As of now I will continue doing business here. Also they are open till 10pm which is a plus for me.

You can't be overpriced and have terrible customer service. Every time I have been in it has been slow. That tells me the business already isn't doing well. When you have a customer come in, ACKNOWLEDGE THEM. Idc if you're dealing with the only other customer you see all day, say SOMETHING. I stood there for five minutes without even being acknowledged. I probably could've just reached behind the counter myself and no one would've noticed. Small businesses have to do better. I guess I will just order all my stuff online cheaper going forward. Really disappointed.

It's lit check it out great inventory and even better staff, they are all extremely educated on everything they sell.

Called to see if they carried a coil for my vape tank which they did. However would not tell me a price said it was against the law to tell me the price over the phone. No other shop has that issue. So I'll just go shop somewhere else. I'm not gonna waste my time or gas going to daphne when I can't be told the price.