VLAS Vapor Store

I just bought this about 20 mins. ago. It expires December 2021. I phoned Avail Vapor in Germantown to tell them and to see if I could exchange it for another one and I was told that I have 3 months left before it expires!! I will NEVER buy anything from there again! Very poor customer service!!! 52.00 down the drain. I will never be able to use it all by the end of December 2021!!! Sad, sad sad!!!!

My first time getting a refill at this store was an amazing experience! The lady who helped me pick out flavors was very knowledgeable and best customer service experience I've had for a while. I went back for the second time and she help me pick out a new pod and a new flavor refill, I am more that satisfied with her choice and recommendation. I love my VAPRESSO Target PM 80!!! Kudos to her and her team.... Thank God I found the Best store in my area. Most definitely recommend this store.

Once I was able to step down to 12mg juice from 18-24mg (i know-ugh). Avail has been my go to. I'm not someone who likes to change flavors a lot so once I find the flavor I like, I stick with it. Other stores don't always have the same line as they are at the mercy of suppliers. I could order off the internet, but I prefer to sample before I buy and know that whatever flavor I land on will be available with a face to face transaction and I'm not waiting by the mailbox because I've run out of juice. The store is clean and inviting. I've found all the staff I've interacted with to be polite, well dressed and well spoken. I've noticed when they are assisting other customers staff takes the moment to acknowledge my presence. They are knowledgeable about the products and flavors. Several staff members have even recommended other flavors based on my taste profile. I now have 2 alternates in addition to my go-to flavor!

Justin and Bruce were phenomenal! Justin walked me through the store right before close and took his time explain everything to me, as I'm pretty new to the whole industry. I felt like I was getting the best information straight from a source. They're super knowledge and have a great selection of everything you might need from pain relief to vaping. I look forward to visiting again soon and i think, if your in the market for such products, it's worth a visit! Thanks again guys !🙏

I have only been to this location for the second time and I must say Carly is beyond a delight! My bf had gone to a diff location and was given the wrong nic level, when I got to Germantown today Carly was more than helpful in exchanging them out. She let me know that my coils were going to be discontinued and is going to make sure that she gets as many for me as she can! Talk about going above and beyond.... I loved how clean the store was and that as soon as I walked in Elizabeth was right there to greet me... There are many, many Avail locations but this is NOW my new favorite! Between the customer service from Elizabeth and the kindness and overall friendliness from Carly I wont go anywhere else. If you see this... Thank you both for helping me today, I really appreciate the smiles and that I left very happy!

Justin was amazing, very helpful and friendly, extremely knowledgeable, got me all ready to go in 10 minutes, and I’m NEW to vaping. Thank you Justin!!!!

Came here after picking up vaping again after two years. Carly is wonderful. She was able to get me the correct tank for my mod. Then when I found out my mod didn't work, she was able to help me pinpoint the problem with my batteries. She set me up with a new one, and new batteries and a new charger. Thank you Carly,