3d Smoke Shop & Vape Shop

I stay away from this store. The prices are average, but the customer service is what keeps me away. The ladies that work there seem so bored, uninterested, and slightly annoyed for having to assist you. There are literally 5 or 6 other vape shops within the same block as this one, so as a business, you've got to do something to stand out from the rest. This shop does stand out, although it's for the wrong reasons, unfortunately. I've been to every shop in the area several times. The best? Vapeville, Puffs, and Vape Vibes Matlock. The worst? Spark, 3D Smoke Shop, and Vape City.

Limited pipe tobacco selection. One “value” brand only. Looks great for hookahs, etc. but look elsewhere for loose leaf.

Best smoke shop in town been coming here for years management and staff are amazing stop messing with those other shady shops and come to the best one in town .

This place is GREAT! I went in and was in a hurry for work. The young lady (For whom I forgot her name due to having a horrible memory) who helped me was SO nice, professional and fast. She got me in and out in not time at all. I have been to about 3 other stores but I have now found my forever vape shop. Due to such low prices on things I get that other store are changing way to much for. I highly recommend checking out this vape shop!! My choice flavors are in the photo I took.

The best selection I've seen! Very helpful

This is my first time coming to this location. Online hours say they open at 10. So I wait until 10 and there is nobody here. I’m still sitting here waiting to see if someone is going to open the store. It’s already 10:15 and I’m still waiting. Highly unprofessional. I’m annoyed.

DO NOT BUY KRATOM HERE. Went here about 1pm and asked for red maeng da, container was labeled red maeng da and also had a red sticker (ive bought from here a few times now). Got home a few hours later, opened it up and it was green. (Red maeng da is a brownish reddish color).. Ive had green maeng da before and it looked and smell exactly like green. Went back up to the store (same day) waited patiently for my turn, same girl was there, explained what happened. She said not to worry she would take care of it, called her manager and told him the issue (she spoke right in front of me), explained to him that the powder was green and it was labeled wrong. She hung up and told me that she had to wait for him to call back and if i could wait for her to take care of a few customers.. And not to worry she would take care of me. I waited patiently. He called back maybe 10 minutes later and she hung up and told me she could give me a $3 discount on the big container (129.99) but she couldnt do anything with the improperly labeled container and that it wasnt their fault. I asked her whos fault was it then? Mine? How are you going to sell me the wrong product (labeled correctly but wrong product inside) and then tell me that its not your fault. She told me not to shoot the messenger, that she was just doing what the manager said (which I understand, which is why i mostly kept my cool) and that it was the manufacturers fault not theirs and that the manager said that although it was green that there was a chance it could still possibly be red maeng da (so not only is it my fault that their products are mislabeled.. But they also think that im stupid). And that if i didnt like or want the product I could leave it there ($80 product). $80 down the drain. Apparently its my fault that their manufacturer mislabeled their product. If you do buy here, I recommend checking your product before you leave. But they still probably won't correct the issue if youve already paid anyways lol. Very unprofessional, money hungry owners apparently.

Firstly, this store was so clean and had literally everything you could want and need. Johnny was the absolute best! He answered any questions I needed help with and even went step by step to show me how a product works. He had the best customer service and conversations I ever encountered! I promise you I can go on and on about Johnny. I’m so very glad I decided to come to this store, and I definitely will be back soon!